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Why Choose a different tone of voice in Branding?


Ever notice how some brands instantly feel familiar, trustworthy, or just plain fun? That’s the magic of tone of voice—a tool that can make or break your brand’s connection with its audience.

Imagine listening to an advertisement and instantly feeling a sense of trust. Or perhaps you hear a cheerful, playful voice that immediately makes you smile. How is it that some brands can strike the right chord so perfectly? It all comes down to Tone of Voice. 

This article in 30 seconds

  • Tone of voice shapes your brand’s personality and creates an emotional connection, aligning with values to motivate the audience.

  • There’s a different between Brand Voice and tone of voice. Brand Voice defines the consistent personality and values, while tone of voice adapts this to specific contexts, balancing message with audience needs.

  • If the tone of voice is used effectively, it will help a brand build an emotional connection with its audience. 

  • There are many types of tone of voice. Examples are:

    • Formal and Informal tone of voice

    • Friendly tone of voice

    • Professional (informative) tone of voice

    • Playful (funny) tone of voice

    • Urban tone of voice

    • Cool tone of voice

  • Are you unsure which tone of voice suits your brand? Try to define your brand’s archetype first. 

  • Be careful with mismatches between tone and audience. Do your research thoroughly. If it doesn’t work together, it will have significant negative consequences for your brand. 

  • Also keep in mind that there are cultural nuances in tone of voice. What works in one culture, does not work in another.

  • After you find the right professional voice actor for your brand’s tone of voice, make sure to communicate effectively. 

  • Do you want to be sure that you’ll find the perfect voice actor for your next voice-over project? Choose a professional voiceover agency like VoiceProductions. All of our voice-overs are professional and work fast. Voice-overs can be ready within a few hours. Check out our pool of voice actors, or contact us through support@voiceproductions.com

The Essence of Tone of Voice in Branding

Tone of voice is key to how your brand sounds and feels. It’s not just about what you say, but how you say it. It’s the tone that dictates how your audience feels when they hear your message. A well-chosen tone of voice in a voice-over can create a strong emotional connection and motivate the audience to take action. Whether it’s a warm and reassuring voice for a healthcare provider, or an energetic and inspiring tone for a motivational campaign, the tone of voice should always reflect the brand’s personality and align with its values.

Brand Voice vs. Tone of Voice

Brand voice and Tone of Voice are often confused, but there is a clear difference between the two. Brand voice is the overall personality of your brand; it’s about the values, mission, and the way your brand expresses itself, regardless of the platform or context. It is the foundation of all your communication.

A brand's Tone of voice, however, is more about the adjustment within that framework: how does the voice sound in a specific situation or to a particular audience? For instance, a brand voice can be ‘joyful and open,’ but for a specific healthcare voice-over campaign, the tone of voice might need to be ‘reassuring and calm’ while retaining the core values. A playful brand might adopt a more serious tone during a crisis, without changing the fundamental personality of the brand. It’s not only about the content of your message, but also about how that message is conveyed.

Impact on Brand Identity

Your brand's tone of voice reflects on your brand identity. When used effectively, your brand tone builds an emotional connection with your audience. Professional voice-overs are powerful; they evoke specific emotions and influence consumer behavior. For example, a reassuring and calm tone can instill feelings of safety and trust, which is particularly important in sectors like healthcare or finance. On the other hand, an energetic and enthusiastic tone works well for activating people, making it highly effective for marketing and sales campaigns.

The Importance of Consistency

Your brand's tone of voice is not just important during professional voice-overs, but throughout your entire business communication. Consistency is key for building trust, as it enhances brand recognition. When a brand maintains the same brand tone across all its communications, customers know what to expect, creating a sense of reliability. The tone in videos, radio ads, and other audio channels should match, ensuring a unified brand experience. This uniformity delivers a clear message about your brand, no matter where the consumer encounters it.

Example of an Inconsistent Tone of Voice

Imagine working for a company that utilizes a series of advertisements across both social media and radio. But you soon notice that each ad takes a different approach. One voice-over sounds friendly and casual, while the other is overly formal and stiff. This results in a disjointed experience for the audience. Consistency in tone of voice across all voice-over content helps create a recognizable brand personality and builds a strong emotional connection with the listener. Without this consistency, you lose credibility and the trust of your audience.

Different Types of Tone of Voice

There are numerous types of tone of voice that can be used to shape your brand identity. Here are some examples:

  • Formal and Informal tone of voice

  • Friendly tone of voice

  • Professional (informative) tone of voice

  • Playful (funny) tone of voice

  • Urban tone of voice

  • Cool tone of voice

The Formal Tone of Voice

The formal tone of voice is widely used across various industries due to its versatility. When you think of a formal tone, you think of something business-like, polite, and professional. It is frequently used in sectors such as law, government, and financial services.

When to use a Formal tone of voice? Use a formal tone of voice for government announcements, contractual information, or banking communications. In these situations, a calm and clear voice that conveys authority without any playfulness is the right tone of voice.

If you are looking for a formal tone of voice at VoiceProductions, check out our "reliable" and "corporate" voice types.

The Informal Tone of Voice

On the opposite end of the spectrum is the informal tone of voice. It is casual, conversational, and personal, often characterized by simple language, slang, or popular expressions, and above all, a friendly approach. It is commonly used in fashion, entertainment, and hospitality industries because it creates an accessible image.

When to use an Informal tone of voice? Use an informal tone for social media posts, blog articles, and advertisements aimed at younger audiences.

Looking for an informal voice at VoiceProductions? Try our "friendly" or "accessible" voice types.

The Friendly Tone of Voice

Are you looking for a friendly voice-over? A friendly tone is warm, inviting, and empathetic. It features positive language, caring expressions, and an engaging atmosphere. Friendly voices are often used in customer service, healthcare, and non-profit organizations.

When to use a Friendly tone? Use a friendly tone for patient information, customer service communication, and charity campaigns. It often achieves above average emotional responses.

The Professional Tone of Voice

The professional tone of voice is business-like, focused, and well-informed. This tone helps the consumer trust and understand the message more effectively. A professional brand tone is direct and factual, avoiding unnecessary information. It is formal but not distant, requiring a fine balance.

When to use a Professional tone of voice? Use a professional tone during corporate presentations, B2B marketing, and product demonstrations.

Looking for a professional brand tone at VoiceProductions? Try our “corporate” voice type.

The Playful Tone of Voice

A playful or humorous tone of voice is fun and entertaining. It is characterized by wordplay, jokes, and light-hearted expressions. This tone is used mostly in the entertainment industry and is popular for marketing campaigns and social media.

When to use a Playful tone of voice? Use a playful tone for advertisements, comedic podcasts, or humorous social media posts.

The Urban Tone of Voice

An urban tone of voice has an informal, street-smart style that often feels raw, direct, and contemporary. It is characterized by slang, street language, or cultural references, specifically targeting an urban audience.

When to use an Urban tone of voice? Use an urban tone for streetwear advertising or music events like hip-hop festivals to build credibility with a young, trend-conscious audience.

The Cool Tone of Voice

A cool tone of voice is modern, confident, and effortlessly stylish. It is subtle but effective in positioning a brand as trendy without trying too hard. This tone is popular in lifestyle, fashion, and technology industries.

When to use a Cool tone of voice? Use a cool tone if your brand wants to maintain a trendy or desirable image. Think of brands like Apple, Nike, and H&M. This tone also suits campaigns focusing on technological innovations or new fashion trends.

Find Different Types of Tones of Voice at VoiceProductions

Are you looking for different Tones of Voice? In VoiceProductions' pool, you'll find all types of brand tones. Are you looking for a more authoritative tone, of an inspirational tone? Perhaps you need an optimistic tone for purely emotional content. Whatever tone of voice you're looking for, it's essential to research your audience for effective brand communication.

VoiceProductions offers different Tone of Voice Examples

Are you not sure what tone of voice suits your company or project best? VoiceProductions offers tone of voice examples. Contact us, and we will send you the samples for free.

Aligning Brand' Tone with Your Brand and Audience

Do you know your brand's personality? Knowing this helps you determine the right tone of voice. If you are unsure, ask yourself questions like: What are my brand's core values? What is our mission? What traits do I want my brand to convey?

Answering these questions gives you a clear picture of how you want your brand to come across. A bold company, for instance, will have very different core values than a caring organization. It is important to ask yourself the right questions because only then can you find the right tone of voice that fits your brand. Once you have the right tone of voice, your message will resonate with your target audience.

Brand Archetypes in Your Brand Identity and Brand's Tone

If you are still unsure which tone of voice suits your brand, consider starting with a solid foundation. Which brand archetype best fits your company? A brand archetype is a universal character that helps bring your brand’s personality to life. For example, the Hero represents courage and strength. Is your brand more of a Caregiver? Then it is protective and helpful. Perhaps your brand is a Rebel, standing for breaking the rules and driving change.

Each archetype has its own tone of voice, allowing you to communicate consistently. Consistency is key, as we’ve established. If your brand represents the Hero, an inspiring and powerful tone is fitting. For a Caregiver, a warm and reassuring tone works best.

Nike's Tone of Voice

For an example of a consistent tone of voice, look at Nike. Nike maintains a powerful, inspiring, and determined tone across all its communication channels, from advertisements to social media and customer service. Are you familiar with Nike's slogan? “Just Do It”, is a perfect representation of the motivational tone of this sports brand. Nike encourages people to push their limits by using a courageous, positive, and determined tone of voice.

Coca-Cola's Tone of Voice

What about Coca-Cola? With its positive, warm, and inviting tone of voice, Coca-Cola evokes feelings of togetherness and joy. This is evident not only in their global marketing campaigns around Christmas but also in their iconic TV and radio commercials. The same warm, friendly tone you hear during holiday ads is present on Coca-Cola's website and social media, demonstrating consistency within their brand identity.

Watch Out for Mismatches Between Tone and Audience

Don't rush—do your research thoroughly. A mismatch between tone of voice and audience can have significant negative consequences for your brand. Imagine an advertisement for a children's clothing brand, but the voice-over sounds like it belongs in a corporate presentation—formal, business-like, and without any playfulness. Children and young audiences wouldn't feel addressed, leading not only to an ineffective campaign but also potentially damaging your brand image. You risk losing your reputation as trendy and approachable.

Cultural Nuances in Tone of Voice

One of the pitfalls in professional voice-overs is that the world consists of many cultures. What is considered normal in one country may be considered rude in another. This is why it is crucial to understand the market you are targeting with your voice-over.

Take, for example Dutch culture. Dutch people are direct and straightforward. They prefer not to beat around the bush and appreciate clear terms spoken aloud, even on the radio. In contrast, in Japanese culture indirect communication is preferred. A tone that is too direct or assertive may be considered impolite or confrontational.

A Dutch voice-over, therefore, requires a different tone of voice than a Japanese one. And the differences are not just intercontinental; even within Europe, there are variations. Take Germany, for example. The German audience appreciates a formal tone, especially in professional contexts—a serious, calm, and controlled voice-over is the norm.

Looking at a Spanish voice-over? The audience there prefers a more energetic tone that conveys warmth and trust. Different cultures require different approaches. 

It’s essential to be mindful of these cultural nuances. Work with a professional voice-over agency that has a diverse pool of voice-over talent. VoiceProductions has professional voice actors worldwide, each specialized in their language and field.

Collaborating Effectively with Voice-Over Artists

Working with a voice actor? It’s essential to communicate the assignment clearly to avoid unnecessary retakes and additional costs. VoiceProductions advises drafting a detailed brief for your voice actor, including:

  • The assignment itself

  • The desired tone

  • The target audience(s)

  • The context

Do you have a particular voice-over that excites you? Whether it’s a commercial or a radio recording, include it in your brief. Any example helps the voice actor understand exactly what you want. If your brand has a strong identity, share your brand style guide as well. Consistency is key, so ensure this recording fits your brand identity.

The Role of Feedback

Received a voice recording but aren’t satisfied yet? Don’t worry—this happens to everyone. Voice actors understand this and are prepared for it. Some offer free retakes, while others might adjust the recording for a reduced fee.

Provide your feedback clearly and ensure it’s SMART (Specific, Measurable, Achievable, Relevant, Time-bound). This way, the voice actor knows precisely what needs to be different, minimizing the chance of further errors.

Choose VoiceProductions

Want to ensure voice actors fully understand your assignment? Choose a professional voice-over agency like VoiceProductions. Every voice actor in our pool offers transparent pricing and years of experience, ensuring you know exactly what to expect. Some recordings can even be delivered within a few hours, while others might take one to three days.

At VoiceProductions, we understand that a consistent tone in voice-overs boosts brand recognition, making it easier for customers to connect with your brand or product. Your brand identity is strengthened, and your message sticks—leading to greater brand loyalty.

VoiceProductions supports you and your project from start to finish. From casting to delivery, we stand by your side. Take a look at our pool of voice actors and choose the perfect voice for your next voice-over project!

Any questions?

Just send us an e-mail. We'll help you within a few minutes.